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FAQ

  • As a Chinese manufacturer and supplier of fiber optical products,there are a great many products that have not been listed on our website. Please just feel free to contact us for more details.
  • Please email us at [email protected] or use the enquiry form on this website. Our sales representative will come back to you within 24 hours.
  • Yes,we are very glad to provide free or low price samples for you to test and check the product quality.
  • We can provide OEM/ODM services as per your requirements,and will do our best to meet your needs.
  • We hope you know that our company support customized logo service,and the logo printing should be up to the logo printing quantity,you could choose the printing method you prefer and we would also like to recommend the one which is more suitable for you.
  • We have our own QC control department,and we have got many certifications such as CE,RoHS and so on to ensure the quality of our products,you can also take a sample to test it.
  • Yes,we do have,we are a professional manufacturer and offer competitive price and good service to support wholesalers,just feel free to contact us if you are interested in our fiber optic products,and we believe Wolon could be the right partner for your business.
  • It depends. There's shipping via express like DHL,FedEx,UPS and shipping by air and sea. Normally,it takes 3 to 10 working days before receiving your parcel if it shipped by express.
  • It depends on the size of your shipment and the method of shipping. We will offer the charge to you as you requested.
  • When an urgent shipment is needed,please contact your sales manager. Generally,we’ll try everything possible to help you get your product as early as possible.
  • Our sales assistant will send you tracking numbers right after shipment if your cargo is shipped via expresses.
  • Yes,if you have your own forwarder in China,you can let your forwarder ship the products for you,and then you will no need to pay the freight to us.
  • We accept T/T,L/C,Western Union,PayPal,Money Gram,and Secure Payment.